Paid search

Tracking enquiries from Google Ads for travel and weight services

Paid search was running, but the owner could not tell which services generated enquiries or whether spend was profitable.

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Google AdsIndependent · Urban

Previous agencies reported clicks and impressions. The pharmacy needed booked consultations and form fills — not vanity metrics.

Campaigns by service line

We separated travel health, weight management, and general pharmacy into campaigns with tailored ad copy and landing pages. Health claims were educational; no before/after promises.

Tracking patients actually convert

Call tracking, form events, and thank-you page goals were wired into Google Ads. Offline, staff logged which enquiries cited Google — closing the loop the owner needed.

Optimising spend

After six weeks we cut underperforming keywords, shifted budget to travel season peaks, and refreshed ad copy for flu season without restarting from scratch.

Project timeline

  1. Week 1–2

    Account rebuild and landing page updates.

  2. Week 3–8

    Conversion tuning and weekly performance checks.

  3. Month 3+

    Seasonal campaigns and monthly owner reports.

Outcomes

Visibility

Clear cost-per-enquiry by service line.

Compliance

Ad copy library approved for reuse each season.

Control

Owner could pause or shift budget without agency jargon.

What other pharmacies can take from this

Client names withheld for confidentiality. Outcomes reflect the engagement described; your results depend on location, competition, and team capacity.

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